| About us | Submit a Complaint | Respond to a Complaint | Contact us | South Africa |
| Title of Complaint | Subscription payment of DSTV |
| Date of Complaint | 05 August 2007 |
| Company | DSTV |
| Complaint | I have a complaint about the connection fee of DSTV. Where I want to connect as I wish and I pay per day for my connections but Multichioce charge me R50,00 everytime I connect. I do not watch DSTV during the week and I use that to control my school going children not to watch TV during school time, most of all I can not afford to pay about R500.00 per month for DSTV, and on the other subscription of about R199,00, I do not get channels I usually watch.
I only connect DSTV during weekends and school holidays. I feel that the connection fee is not fair and it disadvantage people like me who can not pay full subscription after paying for my decoder, dish, and connection to be able to see those channels I like at the time I want to watch them. I hope Multichoice will consider as a serious matter of concern. Thanking you |
| Response on behalf of DSTV | I would like to inform you that I'm the one who has a complaint againt DSTV, I am not the one who has to respond on behalve of DSTV. Thank you |
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