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| Title of Complaint | Ster Kinekor horror experience |
| Date of Complaint | 29 July 2006 |
| Company | Ster Kinekor |
| Complaint | On Saturday29 July 2006, I went to see the 12:30 screening of Pirates of the Carribean 2 in cinema no 8
at Ster Kinekor Bayside in Cape Town.. About 20 minutes into the movie the screening went slightly out of focus, ie close-ups were okay, but the backgrounds and wide shots were slightly out of focus. I got up and went to the managers office, where I found two staffmembers banging on a closed door, I told them the movie was slightly blurred and they ran to the projection room. From the projection came a man and two children emerged. I then left to continue watching the movie. In the cinema to my right were a group of people who spoke loudly on their cellphones and to each other. Nothing was done about the sligt blur and I could hardly hear the soundtrack due to the rude people next me. I vouch that this is the last time, I will attend the public screening of a movie, and will from now enjoy watching movies at home, where it will be in focus and without people who talk on their cells and converse. This is the sort of experience that makes movie pirates out of people. I have wasted my money and left the cinema feeling cheated and angry. |
| Response on behalf of Ster Kinekor | Awaiting a Response |
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