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| Title of Complaint | amazing vouchers debit orders |
| Date of Complaint | 27 February 2008 |
| Company | Amazing Vouchers |
| Complaint | I am truly unhappy with amazing vouchers and will be taking legal actions against them. I cancelled my membership with them last year somewhere between august and october and was told that the last debit order will be January 2008. yet there was once again been a debit order for the R195. If that amount does not appear back in my account within 7 days I will take action. |
| Response on behalf of Amazing Vouchers | I am disheartened by the comment that you have posted, as it is misleading. In November 2007, you requested that your membership be terminated and gave Amazing Vouchers your 3 months notice. Unfortunately, two of those monthly debits were unsuccessful (due in November and December of 2007), and your account was debited in February 2008. Had we received those two debits, your account would not have been debited in February 2008 and your membership would have been terminated.
I have tried contacting you, in the hope of finding a solution, but it seems as though you have no interest in resolving this issue as you refuse to communicate with us. Should you wish to contact me, you may do so on 021 415 3000. Regards, Michelle Allen |
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