| About us | Submit a Complaint | Respond to a Complaint | Contact us | South Africa |
| Title of Complaint | Dissatisfaction/Rip off |
| Date of Complaint | 18 December 2007 |
| Company | Amazing Vouchers |
| Complaint | i am very stressed with this debit order that goes off my account on a monthly basis and in return i do not get a thing out of it. i joined Amazing Voucher in November 2006 and since i have not used the vouchers because the places a quite far as i stay in Soweto and most of he salons will tell you that u have to come maybe on a Friday before 17h00 (how possible is that when one knocks off @ 17h00). i have forwaded a quiry to Amazing Vouchers requesting them to terminate my membership and as a result i was told that i agreed to a twelve month contract and cannot cancel my membership.
i desperately need to have this membership cancelled as i am paying for nothing and could be using this money to pay up my study fees. Amazing Vouchers is only concerned about making money, and forgeting that they promised us service which they should be making sure that we are satified. |
| Response on behalf of Amazing Vouchers | It's always very concerning for us to hear that one of our valued clients was made a false promise, as we pride ourselves on integrity and delivering the best possible service we can.
We would like the opportunity to resolve this matter as soon as possible. Unfortunately, we have not been provided with any of your details so we are unable to investigate your complaint. Please contact me directly on 021 415 3000 so that we may find a suitable solution. Kind Regards, Michelle Allen |
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