08 April 2008 - SAA Call Centre (SAA)
I am writing this complain as I wait on SAA's line (0861359722) to be helped. I have been on hold for over 14 minutes already & no one has answered. I want to confirm a reservation - how on earth can SAA provide such appalling service?
This is shocking SAA - sort it out. A basic expectation of your customers is that calls should be answered timeously.
16 minutes now. I give up....
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